Do you have any questions?
If you have never visited us for a treatment before or you’re trying something new and have a few questions, below you will find the answers to the questions we are asked most regarding our salon and treatments.
How do I prepare for a spray tan?
It’s always best to come in dark loose clothing and loose-fitting shoes. We advise that you don’t apply any creams, makeup, or deodorants to the skin as we will apply body butter to the dryer areas for you. Give your skin a good scrub in the shower before your treatment for the tan to apply evenly, or let us do the work for you by booking in for our Spray tan & Exfoliation package. All waxing and shaving must be carried out at least 24 hours before your spray tan treatment.
Where do I park?
When you arrive, you can park directly outside the salon for two hours free of charge. There are certain parking restrictions in the surrounding streets however, depending on the time of your appointment, these may be available for you. There is also a street adjacent to us where you can pay for parking via an app and park for up to 4 hours.
Which metro stop should I get off at and how far is the walk?
Our salon is located a short five to ten-minute walk from the ‘Jesmond’ metro station. Not to be mistaken for the ‘West Jesmond’ metro station.
What do I do when I arrive?
Upon arrival, you will be greeted by our reception team who will check you in for your appointment. Then you can take a seat and relax in our waiting area or browse our lovely gift shop while you wait. Your therapist will greet you at the time of your appointment and take you to your treatment room.
What treatments are suitable for men / do you offer male treatments?
All of our treatments are suitable for men excluding our intimate waxing treatments.
Can I still have treatments while pregnant?
The majority of our treatments are suitable during pregnancy. Our massages and facials are suitable for women out of their first trimester excluding some of our medical-grade facials. Please ask a member of staff if you are unsure which treatments are suitable for you.
Are treatments available on the ground floor?
Yes, the majority of our treatments are available from our ground-floor treatment room which is accessible and can be requested if you are unable to use the stairs. We are a salon spread across three floors, and therefore, if a downstairs room is required please let us know upon booking to ensure availability. Please don’t hesitate to get in touch with any queries you may have regarding this.
Comfortable & calming treatment rooms
Unique & innovative technology
Highly-experienced, welcoming therapists
Relaxed & welcoming atmosphere