Frequently Asked Questions

Do you have any questions?

If you have never visited us for a treatment before or you’re trying something new and have a few questions, below you will find the answers to the questions we are asked most regarding our salon and treatments.

How do I prepare for a spray tan?

It’s always best to come in dark loose clothing and loose-fitting shoes. We advise that you don’t apply any creams, makeup, or deodorants to the skin as we will apply body butter to the dryer areas for you. Give your skin a good scrub in the shower before your treatment for the tan to apply evenly, or let us do the work for you by booking in for our Spray tan & Exfoliation package. All waxing and shaving must be carried out at least 24 hours before your spray tan treatment.

Where do I park?

When you arrive, you can park directly outside the salon for two hours free of charge. There are certain parking restrictions in the surrounding streets however, depending on the time of your appointment, these may be available for you. There is also a street adjacent to us where you can pay for parking via an app and park for up to 4 hours.

Which metro stop should I get off at and how far is the walk?

Our salon is located a short five to ten-minute walk from the ‘Jesmond’ metro station. Not to be mistaken for the ‘West Jesmond’ metro station.

What do I do when I arrive?

Upon arrival, you will be greeted by our reception team who will check you in for your appointment. Then you can take a seat and relax in our waiting area or browse our lovely gift shop while you wait. Your therapist will greet you at the time of your appointment and take you to your treatment room.

What treatments are suitable for men / do you offer male treatments?

All of our treatments are suitable for men excluding our intimate waxing treatments.

Can I still have treatments while pregnant?

The majority of our treatments are suitable during pregnancy. Our massages and facials are suitable for women out of their first trimester excluding some of our medical-grade facials. Please ask a member of staff if you are unsure which treatments are suitable for you.

Are treatments available on the ground floor?

Yes, the majority of our treatments are available from our ground-floor treatment room which is accessible and can be requested if you are unable to use the stairs. We are a salon spread across three floors, and therefore, if a downstairs room is required please let us know upon booking to ensure availability. Please don’t hesitate to get in touch with any queries you may have regarding this.

Finding the treatment that’s right for you...

Whether you’re dipping your toe into beauty treatments for the first time, or want to make a change to the usual treatments you indulge in, we can help to find a solution just for you.

Over the past 30 years, we have acquired a vast range of knowledge across all aspects of the beauty industry. Our expert therapists will listen to your concerns, understand your goals, and suggest a treatment that will leave you feeling relaxed and comfortable in your own skin.

Find out more

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Comfortable & calming treatment rooms

Unique & innovative technology

Highly-experienced, welcoming therapists

Relaxed & welcoming atmosphere

“Always a lovely experience at Jesmond Beauty."

As ever, always a lovely experience at Jesmond Beauty. Justine is great and I wouldn’t go anywhere else for my lashes. They even accommodated my 4-week-old baby, meaning it was a successful 50-minute top-up! Thank you Jesmond Beauty.


“Outstanding customer service."

Kirsty always does a really fantastic job on my nails and helps me with great recommendations on how to take good care of them. The salon is excellent and everyone is friendly with outstanding customer service.


“I felt revived!"

I came in with really dry skin, lots of spots on my chin & general redness. My facial was amazing and I instantly felt better when I left. 2 days later and my skin was totally clear, soft and smooth and I felt revived! The staff at Jesmond Beauty are always so personable and make you feel at ease. Thank you so much!!


"I didn't want it to end!"

If you and your skin need a treat I highly recommend a Caudalie facial. The products and facial massage were lovely. I didn’t want it to end! Thank you.


"Relaxed from start to finish."

The team were all so pleasant and knowledgeable and explained the treatment and what to expect. The surroundings were so tranquil and I was greeted by such a happy receptionist. I felt so relaxed from start to finish and I will definitely be back for more treatments.


"I wouldn't go anywhere else."

Justine is a lovely person and a skilful professional. I enjoy my appointments and look forward to our chats and my treatments are always excellent. I wouldn’t go anywhere other than Jesmond Beauty Clinic.


"Welcoming, friendly and extremely professional."

The staff are always very welcoming,friendly and extremely professional. I had a wonderful experience, thank you!