What to expect

Ensuring comfort and relaxation throughout your visit.

As you enter the salon you will be greeted by our wonderful team of receptionists who will walk you through any necessary paperwork you need to fill out ahead of your appointment.

You will then be taken to our dedicated waiting area that offers comfortable seating and refreshments or, alternatively, you are welcome to browse our gift shop which is home to a gorgeous selection of unique trinkets, hand-selected cards and products from our professional skincare ranges, Noon and Caudalie.

One of our highly-trained and fully qualified therapists will meet you downstairs to talk you through your treatment and answer any questions you may have before you begin.

Before your appointment comes to a close, your therapist will provide you with product recommendations and aftercare instructions to ensure you get the most out of your treatment. Then, you can sit back, relax and soak up the final minutes of your treatment before making your way back downstairs, or your therapist will escort you back to reception where you can treat yourself to some of your recommended products or browse our gift shop.

Before leaving us, our receptionists will take care of you, handling any queries and payments, booking in any future appointments and taking down any details for your next visit.

Browse our FAQs

Comfortable & calming treatment rooms

Unique & innovative technology

Highly-experienced, welcoming therapists

Relaxed & welcoming atmosphere

Behind every great salon, is a great team.

Prioritising your comfort and understanding your needs. Our approachable, helpful team are here to support you throughout your visit, ensuring that from the moment you click to book or ring the salon, you feel relaxed, comfortable, and in the very best of hands.

Meet the Team

Toni, Receptionist at Jesmond Beauty


Niamh, Receptionist at Jesmond Beauty


Jacqui, Therapist at Jesmond Beauty


Jen, Owner and Therapist at Jesmond Beauty


“Always a lovely experience at Jesmond Beauty."

As ever, always a lovely experience at Jesmond Beauty. Justine is great and I wouldn’t go anywhere else for my lashes. They even accommodated my 4-week-old baby, meaning it was a successful 50-minute top-up! Thank you Jesmond Beauty.


“Outstanding customer service."

Kirsty always does a really fantastic job on my nails and helps me with great recommendations on how to take good care of them. The salon is excellent and everyone is friendly with outstanding customer service.


“I felt revived!"

I came in with really dry skin, lots of spots on my chin & general redness. My facial was amazing and I instantly felt better when I left. 2 days later and my skin was totally clear, soft and smooth and I felt revived! The staff at Jesmond Beauty are always so personable and make you feel at ease. Thank you so much!!


"I didn't want it to end!"

If you and your skin need a treat I highly recommend a Caudalie facial. The products and facial massage were lovely. I didn’t want it to end! Thank you.


"Relaxed from start to finish."

The team were all so pleasant and knowledgeable and explained the treatment and what to expect. The surroundings were so tranquil and I was greeted by such a happy receptionist. I felt so relaxed from start to finish and I will definitely be back for more treatments.


"I wouldn't go anywhere else."

Justine is a lovely person and a skilful professional. I enjoy my appointments and look forward to our chats and my treatments are always excellent. I wouldn’t go anywhere other than Jesmond Beauty Clinic.


"Welcoming, friendly and extremely professional."

The staff are always very welcoming,friendly and extremely professional. I had a wonderful experience, thank you!